The Spectrum Help Desk operates 6am-midnight, 7 days a week.
Please ring 0871 909 9980 or use the online contact form to log a specific issue.
Emails to customer.services@SpectrumMarinaWiFi.co.uk are monitored during normal working hours. (9-5 & M-F).
First, have you checked the support team's FAQ section?
Are you moored in a poor WiFi coverage area? Spectrum has subsidised a WiFi signal booster to help boat owners in poor coverage area, increasing your WiFi range up to 1km. Check the boosters offer.